Enterprise-Grade Security Built into Every Aspect
Protecting your practice data and patient information with industry-leading security measures
Smile Pilot is designed with security and compliance at its core. We maintain full compliance with state and federal regulations, including discount medical plan laws, HIPAA, and PCI standards.
Your Security is Our Priority
We understand that trust is essential when managing patient data and financial information. Smile Pilot employs enterprise-level security measures and maintains comprehensive compliance with all relevant regulations.
HIPAA Compliance
Full compliance with the Health Insurance Portability and Accountability Act (HIPAA). All patient health information is protected with appropriate administrative, physical, and technical safeguards. We maintain Business Associate Agreements (BAAs) and conduct regular security assessments.
PCI DSS Compliance
Payment Card Industry Data Security Standard (PCI DSS) Level 1 compliance for secure payment processing. All payment data is encrypted and handled according to industry best practices. We never store full credit card numbers on our servers.
State Regulatory Compliance
Compliance with state and federal discount medical plan organization (DMPO) laws. We ensure that membership plans meet all regulatory requirements in every state where your practice operates, including necessary registrations and disclosures.
Data Encryption
All data in transit and at rest is encrypted using industry-standard encryption protocols. Secure socket layer (SSL) encryption protects all communications, and sensitive data is encrypted using AES-256 encryption.
Comprehensive Security Infrastructure
Secure Infrastructure
Our platform is hosted on secure, redundant cloud infrastructure with 99.9% uptime guarantees. Regular security audits and penetration testing ensure that our systems remain protected against emerging threats.
Access Controls
Role-based access controls ensure that only authorized personnel can access sensitive information. Multi-factor authentication options add an extra layer of security for administrative accounts.
Regular Backups
Automated daily backups ensure that your data is protected against loss. Backups are stored securely in multiple locations and can be restored quickly if needed.
Audit Logging
Comprehensive audit logs track all system access and changes. Complete visibility into who accessed what data and when, supporting compliance requirements and security monitoring.
Stay Compliant Across All Regulations
Dental membership plans are subject to various state and federal regulations. Smile Pilot ensures that your membership programs comply with all applicable laws and regulations.
Discount Medical Plan Laws
Compliance with state-specific discount medical plan organization (DMPO) laws. We ensure proper registration, disclosures, and operational compliance in all states where you operate.
Fee-for-Service Regulations
Membership plans are structured to comply with fee-for-service regulations. Plans are clearly distinguished from insurance products with appropriate disclosures and documentation.
Consumer Protection
All plans include clear terms and conditions, cancellation policies, and refund procedures that comply with consumer protection laws. Transparent pricing and benefit disclosures protect both practices and patients.
Ongoing Monitoring
We continuously monitor regulatory changes and update our platform to maintain compliance. Your membership programs stay compliant as regulations evolve.
Your Data, Protected
Data Ownership
You own your data. All patient and practice information belongs to you. We never sell your data or use it for purposes other than providing the Smile Pilot platform.
Data Portability
Export your data at any time in standard formats. No vendor lock-in—your data is always accessible and portable for your records or migration needs.
Privacy Policy
Our privacy policy clearly outlines how we collect, use, and protect data. We're transparent about our data practices and committed to protecting patient privacy.
Incident Response
Comprehensive incident response procedures ensure quick action if any security issues arise. We notify affected parties promptly and take immediate steps to address any concerns.
Secure, Compliant, Reliable
Join practices that trust Smile Pilot for their membership programs. Get started with enterprise-grade security and compliance.